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Fix that UX

I worked on a project from Hike One where I had to pick one of three health insurance companies to improve their premium calculator design. Throughout the project, I explained why I made certain choices between the three options and why I didn't choose others. I also teamed up with Sara to code the premium calculator that my group and I designed.

Research

I started by researching the three companies that needed a redesign: CZ.nl, Zekur.nl, and Zilverenkruis.nl. Our team split up into smaller groups, with each group focusing on one website. I was assigned to look into Zekur.nl. My task was to identify any design issues on the site and figure out what changes were needed to improve it.
I began by reviewing the website on my own, noting my first impressions of the entire process and identifying both its positives and negatives. To view my first impressions click here.


Why did I name positives & negatives?

I named the positives & negatives so you could see what I thought was good about the website and what was bad. This would give a better overview.


Usertests

To complete my research on Zekur.nl, I ran some user tests on its design. I did two tests: one person tested the desktop version, and another tested the mobile version. The desktop tester also had mild colorblindness, which gave me some extra insights.


Results

The test results were pretty negative but not the worst. The main issue was the lack of error prevention or any warnings when filling out information incorrectly. To view the whole usertest click here.


Conclusion

In conclusion, I created a summary of all the main points about Zekur.nl to get a clearer overview. I also explained why our group decided not to go with Zekur.nl and chose to continue with CZ.nl for our project. To see the summary and the reasons behind our choice of CZ.nl over Zekur.nl, click here.


Design

To make the design as effective as possible, I created some research questions to guide the process. These questions served as a checklist for what the website should include for optimal design. To see the research questions, click here.


What did I get out of the research questions?

The research questions helped me to focus on the most important aspects of the website. They guided me in creating a design that would be user-friendly and easy to navigate. By answering these questions, I was able to identify the key areas that needed improvement and come up with solutions to address them.


To begin the redesign of CZ.nl, my group and I divided the website into sections to speed up the process. I worked on the "Fill in Your Details" page. To make it easier for everyone to contribute, we created both an English and a Dutch version of the design. I was mainly responsible for translating much of the website into Dutch and to make part of the prototype. To view the pages that I made click here.
Click the expension button in the frame in the top right to view the whole prototype.



Code

Together with Sara I started to code the prototype. We devided the website in different parts. Components and normal pages.


Why did we devide the website?

We also divided our work in GitHub with different branches. Each branch represented a different feature or component of the website. This allowed us to work on multiple parts of the project simultaneously without interfering with each other's progress. We used pull requests to review and merge changes into the main branch, ensuring that the codebase remained stable and up-to-date. visit the GitHub repository here.

Unfortunately, early on in the project, I parted ways with Sara and continued the coding on my own. I focused on implementing the design we had created and ensuring that the user experience was smooth and intuitive. The only parts that Sara made was the navigation bar.
To view the whole project go to fixthatux.luuksteijaert.nl

Reflection

This project was truly different to create and felt like a big step up from the previous projects I worked on this semester. I got to experience what it's like to work as part of a design company and learned about the steps needed to create a good product for a client. One key takeaway was realizing that before you can redesign a website, there's an entire process to go through, including building solid reasons for each change. The coding part was the most enjoyable for me, as I hope to pursue web development in the future this part was exactly in line with my interests.